Shipping policy

Last updated: July 2, 2026

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Times Standard shipping typically takes 7–15 business days after dispatch. Delivery times may vary depending on your location and carrier availability.

Free Shipping We offer free standard shipping on all orders over $50.

Shipping Rates For orders under $50, a flat shipping rate applies at checkout.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

International Shipping We currently ship to select international destinations. Delivery times and rates vary by location. Customers are responsible for any customs duties, taxes, or import fees that may apply.

Delays Novelisse is not responsible for delays caused by customs, carrier disruptions, or circumstances beyond our control. If your order is significantly delayed, please contact us at [moskobrosko1@gmail.com].

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 14 days of the expected delivery date and we'll make it right.

Contact Us For shipping inquiries, reach us at [moskobrosko1@gmail.com] or through our contact page.